Description
We are seeking an experienced Dental Front Desk Administrator to join our small boutique dental practice specializing in cosmetic dentistry and general restorative services. As the first point of contact for our valued patients, you will play a crucial role in providing exceptional customer care and ensuring smooth operations at the front desk. The ideal candidate will have a background in dental front desk administration, including insurance claim experience. Dental assisting experience preferred, but not required. If you have excellent people skills, a professional demeanor, and a passion for delivering top-notch service, we invite you to apply.
Schedule: Part-time, Monday-Wednesday
Responsibilities:
- Greet and welcome patients with a warm and friendly attitude
- Efficiently manage patient appointments, ensuring optimal scheduling and minimal wait times
- Verify insurance coverage and process claims accurately and efficiently
- Handle patient inquiries, address concerns, and provide necessary information
- Maintain and update patient records with accuracy and attention to detail
- Assist with dental assisting tasks as needed (preferred but not required)
- Collaborate with the dental team to ensure seamless coordination of patient care
- Uphold our practice's commitment to exceptional customer service and patient satisfaction
Requirements:
- Previous experience in a dental front desk role
- Proficiency in insurance claim processing and knowledge of dental terminology
- Strong organizational skills with the ability to multitask and prioritize
- Excellent interpersonal and communication skills
- Professional and friendly demeanor, with a customer-centric approach
Benefits:
- Covered parking for employees
- Holiday pay
- Simple retirement plan w/ employer match (eligible after 1 year of employment)
- PTO/Vacation
- Free CE
- Uniform allowance
- Transportation allowance
- License renewal
Building amenities:
- Fitness center
- Relaxation rooms
- Nap pods
- Outside patio deck 3rd floor